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We’d love to hear from you

Spotted a rounding quirk, missing a unit, or just want to say thanks? We read every message and reply like humans — usually within a day.

Where we are

We’re a small, distributed team — morning coffee in the US, late afternoon in Europe — but the site itself is awake for you 24 hours a day, wherever you are. No office to visit, just an inbox we genuinely care about.

When we’re here

We usually reply within a day, often faster on weekday mornings in the US (EST) and afternoons in Europe (CET). Weekend notes get a thoughtful reply first thing Monday.

“Can’t find Parsecs?”

You’re not alone. Tell us the unit you missed — we keep a real wishlist and it quietly decides what we build next. No formality needed, just the name as you saw it.

“Something feels off”

A conversion that looks a hair off, a page that flickered on mobile, a translation that sounds odd — we want those notes. Screenshots help, but a single sentence is enough.

“Just to say thanks”

We get these too, and they make our day. If OmniConverter saved you time on homework, a recipe, or a trip, we’d love to hear which free online converter helped.

What happens after you hit send

  1. You write naturally — no ticket numbers, just your words. Add a screenshot if it helps.
  2. A human reads it — usually same day, often faster on weekday mornings in the US and afternoons in Europe.
  3. We act on it — fixing the math, adding the unit, or simply writing back with a clear answer. No bots in between.

Good to know

How soon will you get back to me?

Usually within a day on weekdays — a bit sooner if you catch us during US mornings or EU afternoons. Weekend hellos get answered first thing Monday.

Can you add a new unit or conversion category?

Yes! Use the "Need a new unit?" form on this page to submit your request. We review all unit requests and prioritize additions based on user demand and geographic relevance.

Do you offer enterprise or API access?

We are exploring API options for developers and enterprise customers. Contact us with details about your integration needs and we will keep you informed.

Is OmniConverter really free?

Yes. OmniConverter is completely free to use with no account required, no subscription fees, and no hidden charges. We are supported through non-intrusive advertising.

How to reach us

When we reply

Within a day — often sooner

Can’t find a unit?

Tell us what’s missing — Parsecs, Smoots, your favorite shoe system — we keep a real wishlist and it shapes what we build next.